Privacy notice
This page explains what happens to the personal data you leave us through the contact form or the booking page: what we collect, why, who sees it, and how you can have it removed.
Who we are
The data controller is HAI s.r.l., via Sanità 42, 74015 Martina Franca (TA), Italy. VAT number 03468930734.
You can reach us on privacy matters at luigi.piccarreta@nos-hai.com.
What data we collect
Only what you type into the form or the booking page:
- name, work email, organization and role;
- the type, size and sector of your organization, if you tell us;
- what you are interested in (research results, system preview, pilot programme);
- any free text you choose to write.
For a booking we also receive the date and time you choose.
Name, work email, organization, role and the type of organization are needed to reply to you: without them we cannot. Everything else is optional.
Why we use it, and on what basis
- To reply to your request, to send you the research preview and the updates you selected (research results, system preview news, pilot programme information). The basis is your consent, which you give by ticking the box in the form (art. 6(1)(a) GDPR). You can withdraw it at any time, without affecting what we did before.
- To hold a call, if you book one. The basis is the steps we take at your request before any agreement (art. 6(1)(b) GDPR).
Who receives it
Only the haiOS team. Responses are stored in our Microsoft 365 account (Microsoft Forms, Excel and Bookings), and the automatic replies are sent from it. Microsoft acts as a data processor on our behalf. We do not sell your data and we do not share it with anyone else, beyond what is needed to run these services or required by law.
Transfers outside the EU
Where Microsoft processes data outside the European Economic Area, it does so under its contractual safeguards, such as the EU Standard Contractual Clauses. Microsoft's own documentation describes the current scope.
Automated decisions
We do not use your data for any automated decision-making or profiling.
This website
The website does not use cookies and does not track visitors. It is hosted by Netlify, which, like any hosting provider, keeps technical logs of requests (for example, IP address and time) for security and operation. The form and the booking page are Microsoft services and are governed by Microsoft's own terms.
How long we keep it
Until you ask us to remove it, and in any case no longer than 24 months after your last interaction with us, after which we delete or anonymize it.
Your rights
You can ask us, at any time and free of charge, to give you access to your data, correct it, delete it or restrict its use; to receive it in a portable format; to object to its use; and to withdraw your consent. Write to luigi.piccarreta@nos-hai.com.
You also have the right to lodge a complaint with the Italian data protection authority, the Garante per la protezione dei dati personali, or with the authority of your own EU country.